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If you are unhappy with your purchase or have ordered the wrong product and wish to return it, please do so, unused via tracked shipping to our address below within 30 days of your purchase. Email us with the shipping tracking number immediately after. We do not accept any loss or damage to the products during transit.

lal & nil
PO Box 71537
SE10 1EJ

Once your return is received, we will send you an email to notify you and a refund will be processed. Return mail costs are the responsibility of the customer. All returns attract a 10% processing & restocking fee which will be deducted from your refund. 

Unfortunately we do not process exchanges or refunds on used products.